Studio Aromatic strives to process and ship all orders placed before 4:00 PM the same day. You will receive a track & trace code via email so that you can accurately track your shipment.

Studio Aromatic currently only ships within Europe. Shipping costs are shown at checkout. We do not charge shipping costs for orders of €100.00 or more to the Netherlands, Belgium and Germany.

You have the right to return your purchase within 14 days of receipt, provided the packaging remains unopened. We include a tester with every purchase, so you have the opportunity to experience the scent without opening the original packaging. Should you decide to make a return, we offer you the option to exchange for a different fragrance or receive a refund. Refunds will be processed via the same payment method you used. You can submit your return request by contacting our customer service at customerservice@studioaromatic.com. more information can be found here

Studio Aromatic uses Shopify Payments.
When you checkout with Shopify Payments, you can rest assured that your payment is completely secure. Our system complies with the highest data protection standards, including the General Data Protection Regulation (GDPR), safeguarding your privacy as a European citizen.

In addition, we adhere to the strict security standards of the Payment Card Industry Data Security Standard (PCI DSS). This means that your payment card information is safe and protected from misuse. Your safety comes first, so you can shop worry-free."

If you have any questions, you can always contact our customer service at customerservice@studioaromatic.com. We aim to answer all your questions within 2 hours on working days.